Case Study 2021 DataPulse Analytics

Payment Gateway Integration

Building a secure, scalable payment processing system integrating Stripe and PayPal with comprehensive error handling, subscription management, and compliance with PCI-DSS standards.

$2M+
Monthly GMV
99.8%
Success Rate
0
Data Breaches
200ms
Avg Processing Time

The Challenge

Webhook Reliability

Payment webhooks occasionally failed due to network issues or server downtime, causing payment state inconsistencies.

Concurrent Payment Processing

Users sometimes double-clicked payment buttons, creating duplicate charges that needed to be prevented.

Failed Subscription Renewals

Card declines during automatic renewals resulted in service interruptions and customer churn.

PCI Compliance

Ensuring PCI-DSS Level 1 compliance without storing sensitive card data while maintaining smooth user experience.

Core Features

Multi-Gateway Support

Integrated both Stripe and PayPal with automatic failover. Customers can choose their preferred payment method. Unified API abstracts provider differences.

Subscription Management

Handle recurring billing, plan upgrades/downgrades, prorated charges, trial periods, and automatic renewal. Support for metered billing and usage-based pricing.

Webhook Processing

Robust webhook handlers for all payment lifecycle events. Signature verification, replay attack prevention, and retry logic for failed processing.

Error Handling

Graceful handling of declined cards, network timeouts, and API errors. User-friendly error messages and automatic retry with exponential backoff.

Refund Management

Full and partial refunds with audit trail. Automatic refund processing for cancelled subscriptions. Dispute handling and chargeback management.

Compliance & Security

PCI-DSS Level 1 compliance without storing card data. Comprehensive audit logging. Data encryption and secure token handling.

Technical Implementation

Technology Stack

Node.js Express Stripe API PayPal SDK PostgreSQL Redis Bull Queue

Implementation Process

Payment Flow Architecture

Designed the payment processing architecture with support for both one-time payments and recurring subscriptions. Created unified API layer abstracting provider differences.

Idempotent Webhook Handlers

Implemented idempotent webhook handlers with deduplication using Redis. Built retry queue with Bull for failed webhooks. Added reconciliation job for catching missed events.

Duplicate Charge Prevention

Implemented idempotency keys for all payment requests. Added database-level locking on user accounts during payment processing. Result: eliminated all duplicate charges.

Smart Renewal Retry Logic

Built retry logic with increasing intervals for failed renewals. Automatic email notifications prompting users to update payment method. Grace period for service access while resolving payment issues.

Results & Impact

Financial Impact

Processing $2M+ monthly GMV with 99.8% success rate. Zero duplicate charges or lost payments. Reduced failed payment rate from 8% to 0.2%.

Reliability

99.99% uptime for payment processing. Zero security incidents or PCI compliance violations. Successfully handled Black Friday traffic spike (10x normal volume).

Customer Experience

Average payment processing time under 200ms. Clear error messages reduced support tickets by 60%. Subscription renewal success improved 70%.

Key Learnings

Idempotency is critical for reliable payment processing. Always assume webhooks can arrive out of order or multiple times. Build reconciliation systems to catch edge cases.