Case Study
Apr 2024 - Present
Acme Corp
KYC Process Optimization
Redesigned and optimized the Know Your Customer (KYC) process, improving the verification workflow for customer-submitted documents and enhancing compliance efficiency.
Faster
Verification Time
100%
Compliance Rate
Reduced
Manual Review
Better
User Experience
Optimized KYC Flow
Document Upload
→
Auto-Extraction
→
Validation
→
Compliance Check
→
Verified
The Transformation
Before
- Manual document review for every submission
- No standardized document format requirements
- Inconsistent verification criteria across team
- Email-based document collection
After
- Automated extraction and validation
- Guided upload with format validation
- Standardized compliance checklist
- Self-service portal with status tracking
Key Improvements
Document OCR
Optical character recognition for automatic data extraction from ID documents, reducing manual data entry errors.
Real-time Validation
Instant feedback on document quality, format requirements, and missing information during upload.
Compliance Dashboard
Admin dashboard for compliance team to review flagged cases, track verification status, and generate audit reports.
Status Tracking
Real-time status updates for customers to track their KYC verification progress without contacting support.